Faculty Support For Blackboard

Faculty Support For Blackboard
        Browser Plugins
        Changing Your Blackboard                       Password
        Copying Content to a New Shell
        Creating Content
        Creating narrated presentations in          PPT 2010
        Creating narrated presentations in          PPT 2013
        Creating Your Blackboard Profile
        Exporting a Test from Blackboard
        Hiding Older Courses from the                  Current and Historical Courses                Modules
        Importing a Publisher's Course                Cartridge
        Importing a Test to Blackboard
        Logging In To Blackboard
        Making Courses Available to                    Students
        Making Courses Unavailable to                Students
        Posting information
        Removing Students from                          Blackboard Courses
        Responding to a Student in a                    Discussion
        Setting Up LockDown Browser
        Setting Up Weighted Grading
        Technical Support for Blackboard
        Using Blackboard's Video                          Anywhere for Lectures or Video                Discussion Responses
        Using the Forgot Your Password              Link
        Using the Youtube Mashup Tool
Technical Support for Blackboard

By Phone: (412) 397-2211     -or-     By Email: help@rmu.edu

Technical Support

We have a 24-hour help line available for all faculty and students. This help line can assist you with most of your technical needs including password issues, questions regarding navigation inside the course, and submission of assignments or posting to a threaded discussion. If there is a problem that cannot be solved by the help line, it will be escalated to the appropriate person for resolution. You can reach the help line by calling (412) 397-2211 or by sending an email to help@rmu.edu.